FA88 Privacy Policy — Our Commitment to Protecting Your Data

At fa88, your personal data is our top priority. This privacy policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL Encrypted No Third-Party Sales

All your data is encrypted and stored on secured servers.

256-bit SSL GDPR Compliant

Why is your privacy safe with FA88?

We believe transparency is the best policy. Here's a quick overview of the core pillars of our data protection approach.

Encrypted Data Storage

All your data is stored on secure servers protected by 256-bit SSL encryption. No unauthorized party can access this information.

No Third-Party Sales

FA88 never sells your personal data to advertisers or third parties. Data is not shared unless required by law.

Member Controls

You can view, correct, or request deletion of your data at any time. You stay in control of your information.

Transparent Cookie Policy

FA88 uses only necessary and functional cookies. Full details on which cookies are used and why are clearly outlined here.

Defined Data Retention Period

FA88 retains each category of data for a defined period. Once that period expires, the data is securely deleted.

Marketing Opt-Out

You can opt out of promotional messages and emails at any time. We respect your preferences.

Quick Summary

FA88 is fully committed to your privacy. We only collect data necessary to improve our services, never sell it to third parties, and give you complete control over your own information.

1 Introduction

FA88 ("we", "us", or "the platform") is a trusted online betting and gaming platform in Bangladesh. We believe that every member's personal privacy is a fundamental right.

This Privacy Policy explains what information FA88 collects from its members, how that information is used, and the steps we take to protect your privacy. By using any FA88 service, you agree to this Privacy Policy.

This policy applies equally to the FA88 website, mobile app, and all digital platforms. We strongly encourage all members to read this policy carefully in full.

2 What Information We Collect

FA88 collects member data through several methods. A detailed breakdown is provided below:

2.1 Information Provided at Registration

Data Type Example Required?
Identity-Related Full name, date of birth, nationality Yes
Contact Information Mobile number, email address Yes
Address Details Division, district, current address Optional
Identity Verification (KYC) NID, Passport, or Driving License On Withdrawal
Payment Information Mobile Pay/Nagad number, bank account In Transactions

2.2 Automatically Collected Information

  • Device information — operating system, browser type, screen resolution.
  • IP address and approximate location.
  • Platform activity logs — login times, pages visited, and session duration.
  • Betting history and transaction records.
  • Information collected via cookies and similar tracking technologies.
Please Note

FA88 never stores your password or full payment card number. Payment information is always held in encrypted and tokenized form.

3 How Your Information Is Used

Fa88 uses the data it collects solely for specific, legitimate purposes. See the details below:

3.1 Service Delivery

  • Creating and managing your account.
  • Processing deposits, withdrawals, and other transactions.
  • Providing bonuses and promotions.
  • Providing customer service and support.

3.2 Security & Compliance

  • Prevention of fraud and money laundering.
  • Age and identity verification (KYC).
  • Meeting legal obligations.
  • Detecting unusual account activity.

3.3 Service Improvement

  • Analyzing and improving platform performance.
  • Personalizing the user experience.
  • Testing and rolling out new features.

3.4 Communications

  • Sending transaction-related notifications.
  • Sending security alerts.
  • Sending promotional offers (with your consent only).
fa88's Commitment

Your data will never be used beyond the purposes stated above. If we need to use it for any new purpose, your separate consent will be obtained.

4 Data Retention Period

FA88 retains each type of data for a defined period, determined by legal obligations and operational requirements.

Data Type Retention Period Reason
Account Information For the duration of active account Service Delivery
Transaction Records 5 years Legal Obligations
KYC Documents 5 years Regulatory Compliance
Cookie Data 1–2 years Performance Improvements
Support Conversations 2 Years Quality Control

Once the retention period expires, fa88 securely deletes or anonymizes your data.

5 Data Sharing Policy

One of fa88's core principles is that your personal information is never sold or rented. However, there are limited circumstances where data may need to be shared:

5.1 When Information May Be Shared

  • Payment Processor: Limited data is shared with Mobile Pay, Nagad, Rocket, or your bank solely to process transactions.
  • KYC Partner: Trusted third-party services may be used to verify your identity.
  • Law Enforcement: To comply with lawful orders from courts or government authorities.
  • Business Transfers: In the event of a company merger or acquisition, you will be notified in advance.
Important

All third parties with whom we share data are contractually required to comply with FA88's privacy standards. They may not use this information for their own purposes.

6 Cookie Policy

Fa88 uses cookies and similar technologies to provide a smooth browsing experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies We Use

  • Essential Cookies: To maintain login sessions and ensure security. Disabling these cookies may prevent the site from functioning properly.
  • Functional Cookies: To remember your preferences, such as language and settings.
  • Analytics Cookies: To understand which pages are most used and to improve the platform.

6.2 Cookie Controls

You can block or delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some platform features.

7 Member Rights

Every FA88 member has the following rights over their personal data:

1
Right to Access

Contact us if you'd like to know what personal data fa88 holds about you.

2
Right to Rectification

If any of your information is inaccurate, you can request a correction.

3
Right to Deletion

You may request that your data be deleted under certain circumstances.

4
Right to Restrict Processing

You may object to the use of your data for specific purposes.

5
Data Portability

You can request a copy of your data in a structured, portable format.

6
Withdraw Consent

You may withdraw your consent to marketing communications at any time.

Exercise Your Rights

To exercise any of the rights listed above, email us at support@fa88.world. We will respond within 30 days.

8 Security Measures

Fa88 employs the highest technical and procedural security measures to protect your data. Our security infrastructure is reviewed and updated on a regular basis.

8.1 Technical Safeguards

  • 256-bit SSL/TLS encryption — applied to all data transmissions.
  • Encrypted database storage — your data is protected even at rest.
  • Two-factor authentication (2FA) — to keep your account secure.
  • Firewall and intrusion detection system.
  • Regular security audits and penetration testing.

8.2 Procedural Safeguards

  • Only authorized personnel have access to personal data.
  • All staff are bound by confidentiality agreements.
  • Maintaining data access logs with regular reviews.
  • In the event of a data breach, relevant authorities and affected members will be notified within 72 hours.
Your Role

Security is a two-way effort. Use a strong password, keep 2FA enabled, and contact FA88 Support immediately if you notice anything suspicious on your account.

9 Third-Party Services & Links

FA88 works with select trusted third-party services to operate the platform. These services have their own privacy policies and are required to meet FA88's standards.

9.1 Types of Third-Party Services

  • Payment Gateway: Mobile Pay, Nagad, Rocket, and banking partners.
  • Identity Verification Service: For the KYC process.
  • Cloud Storage: For secure server operations.
  • Analytics Services: For platform improvement — anonymized data only.

FA88 does not include links to third-party websites on its platform. If you are ever directed to a third-party site, FA88 is not responsible for that site's privacy policy.

10 Child Protection Policy

FA88 is a strictly 18+ platform. We do not knowingly collect any information from minors. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed.

A Note for Parents

If your child has accidentally created an account on fa88, please contact us at support@fa88.world. We will promptly and permanently delete that account along with all associated data.

11 Privacy Policy Updates

FA88 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and members will be notified via email or an in-platform notification.

  • For significant changes, at least 7 days' notice will be given in advance.
  • Continued use of FA88 after any changes take effect will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may voluntarily close your account.

12 Contact

For any questions, concerns, or requests regarding this Privacy Policy, please contact FA88's Data Protection Team through the following:

Email

Support@fa88.world
We will respond within 30 days.

Live Chat

24/7 Bangla Support
Click the chat icon on the platform.

Your Privacy Is Protected — Join FA88 with Peace of Mind

Every piece of your data on FA88 is encrypted and secure. Enjoy the best betting experience in Bangladesh backed by a transparent privacy policy.

No Data Sales 256-bit SSL 24/7 Support

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